Arkajit Ghosh

Arkajit Ghosh is a seasoned professional with extensive experience in technical support and customer service roles. Currently serving as Team Lead Tech Support at Campus Management Corp. since August 2020, Arkajit provides Level III application support for Admissions Software and manages escalations from lower-level analysts. Previously, Arkajit worked at 31West Global Services as Team Lead Customer Support, overseeing daily operations and ensuring high service quality metrics. Earlier experience includes serving as Technical Support Team Lead at ARC Document Solutions, where Arkajit excelled in managing technical activities and enhancing customer experience. Arkajit's career began as a Business Development Executive at Zinfi Technologies, working alongside the CEO to optimize business processes, followed by a role in technical support at Xplore Tech Pvt. Ltd. Arkajit holds a degree in Humanities from the University of Calcutta.