Rich Kohl is a Technical Support Engineer at Camunda since August 2020, previously serving as a Lead Cloud Support Specialist at OpenText from January 2002 to August 2020, where responsibilities included case management, customer communication, and collaboration among various operational teams. Prior to this, Rich worked as a Senior Support Engineer at OpenText, providing high-level client support for enterprise-level software in international markets. Early career experiences include roles as an IT Support Engineer/System Administrator at Eastman Kodak and Support Manager at Fresher Information. Rich's foundational education includes a BS in Business Administration from Nazareth University and an AAS in Business Administration from Finger Lakes Community College.
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