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Saba S.

IT Business Application Support & Training Associate at Canaccord Genuity

Saba S. has a diverse work experience spanning over several companies and industries.

At Canaccord Genuity Group Inc., they worked as an IT Business Application Support & Training Associate, providing support and training to various teams such as Capital Markets, Wealth Management, Investment Banking, and more. Their responsibilities included application support, troubleshooting, training, and vendor management. Saba also created training materials and generated reports on application content and usage for various business applications.

Prior to that, Saba worked at RBC, where they held multiple roles. As a Senior Cards Advisor and Product Specialist & Customer Care, they acted as a Subject Matter Expert and Manager-on-Duty, led team building initiatives, and formulated and executed sales campaigns. Saba also worked as a Customer Care Representative for VISA and MasterCard, providing support to credit card users and achieving sales goals. Additionally, they were selected for a temporary assignment as a Voice Data Analytics, where they worked on specialized data analytics projects and contributed to process improvements.

Earlier in their career, Saba worked at Best Buy Mobile as a Store Manager and achieved high gross margins in sales. Saba also served as a National Learning Specialist & Event Coordinator, leading training conventions and driving sales growth. As an Assistant Merchandise Manager & Buyer for Digital Audio Accessories, they managed a significant category, negotiated margins, and implemented marketing strategies to increase market share.

Saba began their career at Best Buy Canada as a Department Supervisor and worked at Hudson's Bay Company as an Associate in sales, marketing, and customer care.

Overall, Saba has demonstrated a strong background in various roles including IT support, customer care, sales, training, and data analytics. Saba has consistently achieved impressive results and has a proven track record of exceeding goals and driving business growth.

Saba S.'s education history includes studying Enterprise Development and Business Management at Ryerson University. The duration and degree obtained from this institution are not provided. Additionally, Saba S. pursued further education at Seneca College, specializing in Database Design and SQL. This program was completed in 2017. No further details about Saba S.'s education history are available.

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Timeline

  • IT Business Application Support & Training Associate

    February, 2019 - present

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