Akhil Baby

Akhil Baby is a seasoned professional with extensive experience in customer service and technical support. Currently serving as a Senior Customer Service Specialist at Canada Life since March 2022, Akhil has progressed through various roles including Client Service Specialist and Senior Client Service Assistant. Prior experience includes a tenure as Customer Service Manager at Walmart, where Akhil implemented the 3-meter Rule and fostered a positive environment for associates and customers. Akhil also gained experience at Cogeco Media as a Technical Support Specialist and worked as a Project Executive at Borderless Access Panels, focusing on lead generation and online marketing strategies. Educational qualifications include a degree in International Business Management and a Graduate Certificate in Project Management from Fanshawe College, complemented by an MBA in Marketing and a Bachelor of Technology in Mechanical Engineering.