Eliza Hay, MBA Candidate

Regional Operations Manager at Canadian Dental Services

Eliza Hay, an MBA candidate, has a diverse range of work experience in various industries. Eliza'smost recent position is as a Regional Operations Manager at Canadian Dental Services, a role they have held since December 2021. Previously, they worked as an Office Manager at Lifemark Health Group from January 2021 to December 2021.

Before their current roles, Eliza served as a Center Director at LASIK MD from April 2017 to June 2020. In this position, they demonstrated exceptional leadership and management skills, effectively communicating the company's vision and direction to their team. Eliza also prioritized employee engagement and accountability while achieving short and long-term business goals.

Eliza's experience in the retail sector includes serving as a General Manager at Lenscrafters from July 2016 to April 2017. Here, they focused on delivering excellent customer experiences, fostering positive relationships between teams, and collaborating with doctors to ensure successful business partnerships.

Earlier in their career, Eliza was a Store Manager at Signet from October 2013 to July 2016. In this role, they were responsible for maximizing sales and profitability, promoting a positive sales culture, and maintaining high customer service standards.

Eliza also has experience as a business owner, having founded and operated Hay Electric Ltd from January 2010 to September 2013. Additionally, they were a Co-Founder of Thomson Films, a local business specializing in wedding/event photography, videography, and event planning. This venture included a retail location for wedding/event formal wear and operated from June 2000 to June 2010.

In 2007, Eliza was the Director of Sales and Marketing at Seymour Pacific Developments from March 2007 to April 2008.

Overall, Eliza Hay's work experience demonstrates their strong leadership abilities, business acumen, and dedication to achieving results in diverse industries.

Eliza Hay, an MBA Candidate, has a diverse educational background that spans over two decades. Eliza is currently pursuing a Master of Business Administration (MBA) degree in Executive Management at Royal Roads University from 2021 to 2023. In addition, Eliza completed a Graduate Certificate in Business/Corporate Communications at Royal Roads University in 2022.

Prior to their MBA studies, Eliza attended NAIT (Northern Alberta Institute of Technology) from 2019 to 2020, where they focused on Project Management. Eliza obtained a Project Management Leadership Certificate from NAIT in January 2020. Eliza also holds a Bachelor of Arts (B.A.) degree in Theatre/Theater from the University of Victoria, which they completed from 2002 to 2003.

Eliza has augmented their formal education with various certifications. In May 2021, they obtained a First Aid- Mental Health certification from the Mental Health Commission of Canada. Furthermore, they acquired certifications from the Disney Institute, including Disney's Approach to Leadership Excellence, Disney's Approach to Employee Engagement, Disney's Approach to Business Excellence, and Disney's Approach to Quality Service, all obtained in 2017. Eliza also holds a Basic Life Support for Healthcare Providers (BLS) certification from Heart & Stroke, obtained in January 2020.

Overall, Eliza Hay's education history showcases a strong commitment to professional development, with a focus on business management, communications, project management, and performing arts.

Links

Previous companies

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Timeline

  • Regional Operations Manager

    December, 2021 - present