Ofelia Arias

Ofelia Arias is a highly experienced professional in solution management and technical support, currently serving as a Specialist in Solution Management at CN since August 2020. Previously, Ofelia held roles at SITA and CA Technologies Automation, focusing on service operations and customer support respectively. Ofelia has also worked as a Technical Advisor and IT Support personnel at CAD Railway Industries Ltd., and held various positions at Hanesbrands Inc., including Manufacturing Support Systems Manager and Systems Analyst. Early career experience includes system engineering at Comision Federal de Electricidad. Ofelia holds a Master's degree in Software Engineering and a Bachelor's degree in Electrical and Electronics Engineering from Instituto Tecnológico de La Laguna.