Craig Walker

Craig Walker, MBA, currently serves as the Director of Customer Support & Community Investment at Canadian North since February 2023, previously holding the position of Senior Manager - Customer Contact. Prior experience includes a significant tenure at WestJet from January 2015 to February 2023, where roles progressed through Team Leader, Contact Center Manager, and various management positions focusing on scheduling, workforce management, and learning delivery. Earlier professional experience includes serving as Administration Manager at Debtors Advocates, where responsibilities encompassed debt settlement and credit counseling. Craig Walker earned a Master of Business Administration degree focusing on innovation, leadership, and consulting from York St. John University and holds a diploma in health care from Trafford College.