Rikki Kasaras is an experienced Information Technology Support Specialist currently at Candela Medical since February 2020, following a role as IT Support Technician 2 at Hologic, Inc. from September 2018 to February 2020, where responsibilities included providing tier 1 and 2 help desk support for over 6,000 users. Prior experience includes working as an IT Support Technician at Paragon Communications from November 2017 to August 2018, managing help desk support for approximately 400 employees and overseeing onboarding and offboarding through Active Directory and Office 365. Rikki also operated as a self-employed IT Support Technician from January 2017 to November 2017, offering hardware and software repair and troubleshooting for local residents.
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