Gautamkumar Desai

Gautamkumar Desai is an experienced Information Technology Support Analyst currently employed at Chemtrade Electrochem Inc. since January 2023, where responsibilities include end-user support and software management using the ITSM tool Freshdesk. Previously, Gautamkumar served as a Software Tester at Heroistic Software Consulting Group, specializing in both manual and automated testing methodologies. With over 12 years of experience as a Senior Information Technology Support professional at Amul (GCMMF), Gautamkumar has honed skills in desktop and network support within a large manufacturing environment. Educational qualifications include a Bachelor's degree in Information Technology from GH Patel College of Engineering and Technology and a Diploma in Information Technology from Government Polytechnic, Gandhinagar.