Canon Medical Systems USA, Inc.
Erwin Claus is a seasoned IT professional with extensive experience in desktop support and systems analysis, currently serving as a PC Support Specialist III at Canon Medical Systems USA, Inc. since June 2022. Previously, Erwin held roles including Desktop Systems Analyst II at Glidewell Dental, where responsibilities included refreshing PCs and managing new hire onboarding processes, and Desktop Service Technician at Buchanan Technologies, providing support for Alcon Laboratories. Erwin's background also includes significant contributions at Toshiba America Information Systems, Inc. as a Senior Desktop Support Analyst, successfully managing encryption policies and migrating PCs to new Active Directory domains. Additional experience includes contracted work with TEKsystems and providing help desk support at Quiksilver, addressing various software and network issues.