Lisa Knapp

Lisa Knapp has a diverse work experience spanning multiple industries. Lisa started their career in the education sector, working as an Elementary School Librarian in the Provo School District from 2008 to 2012. In this role, they were responsible for acquiring, cataloging, processing, and shelving new books in the library. Lisa also developed their own curriculum and taught library and literacy skills to approximately 570 students every week.

Following their time in education, Lisa transitioned to customer support roles. Lisa worked as a Customer Support representative at Intuit Merchant Services/Desktop Payroll from 2015 to 2018, where they provided assistance to customers and ensured their satisfaction. Subsequently, they joined Provo City as a Customer Service Representative from 2018 to 2019.

Lisa then joined Canopy Tax in 2019 as a Support Squad Superstar, a position they held until 2022. In this role, they provided excellent customer service and support, showcasing their strong skills in this field.

Currently, Lisa is working at Canopy as a Senior Customer Experience Specialist, a role they started in 2022. Lisa'sexperience in customer support and their expertise in providing exceptional customer service make their a valuable asset in their current position.

Additionally, Lisa also has entrepreneurial experience, as they were the owner of Healer's Art from 2012 onwards.

Overall, Lisa Knapp's work experience demonstrates their versatility, adaptability, and commitment to delivering quality customer experiences.

Lisa Knapp obtained a Certificate in Emotion Code Certification from Healer's Library in the year 2012, which they completed in 2013. Prior to that, they attended Brigham Young University - Idaho from 1984 to 1986, where they studied Theatre Arts.