Jonathan D. currently serves as Premier Support at Canva since January 2024. Previously, Jonathan worked as Senior Customer Care Manager at TravelPerk, where the growth of an 800-strong customer care partner/vendor network in Manila and Cebu was facilitated. At Uber, experience as Sr. Community Operations Manager included managing various business lines for the ANZ and EMEA regions, while overseeing vendor and in-house customer service operations. Jonathan's tenure at Propel RC Services Manila Inc. involved global customer service operations and direct management of 200+ teammates, and earlier roles at Lazada Group and Symantec included managing customer service operations and developing policies to enhance customer loyalty and service efficiency. Starting a career at Xerox, Jonathan advanced from Customer Service Representative to Team Leader.
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