Mandy Lai is a Senior Product Designer at Canva since January 2024, focusing on features that enhance secure sign-in processes for large organizations. Previously, Mandy worked at Zendesk from December 2015 to April 2022, holding several roles including Senior Product Designer for both the Platform and Design Systems, where significant contributions included improving user experience for customer records and developing new design components. Early career experience includes positions as a Graphic Designer at YEOHLEE, Inc., a Graphic and Product Designer at ASKA Collection, and an intern at Anna Karlin Design + Art Direction. Mandy holds a Bachelor of Fine Arts in Product Design from Parsons School of Design and has studied Industrial Design at Konstfack, alongside earlier education in Communication and Media Studies at Suffolk University and Computer Science at Brooklyn Technical High School.
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