Walter Diaz

Walter Diaz has extensive experience in IT operations management, currently serving as the Operations Manager for IT at Canvia, overseeing the SOAP CLARO application support service with over 140 collaborators since February 2020. Prior to this role, Walter held the position of IT Production Chief at everis Peru from October 2015 to February 2020, where responsibilities included managing a Network Operations Center (NOC) of 100 collaborators and ensuring the efficiency of processing, monitoring, and technology platforms. Walter's career began at tgestiona Peru, where from December 2010 to December 2013, oversight of operations involved managing processing, monitoring, technology platforms, and ensuring Service Level Agreement (SLA) compliance, along with handling incidents and problems.