Nicolette Toshi has a strong background in the hospitality and customer service industry. Nicolette currently holds the position of Corporate Director of Clienteling at Canyon Ranch, where they are responsible for promoting the well-being lifestyle through their immersive wellness destinations. Prior to this, they served as the Assistant Vice President at Credit One Bank, overseeing the customer service call center operations.
Other notable roles include Corporate Manager of Player Communications at MGM Resorts International and Reservations Manager at Virgin Hotels Las Vegas.
Nicolette's earlier experience includes positions such as Corporate Director of Central Reservations at Station Casinos, Call Center Manager at Hard Rock Hotel & Casino, and Hotel Manager at Rio All-Suite Hotel & Casino Las Vegas. Nicolette has also worked at Luxor Hotel & Casino as a VIP Services Supervisor and at Palms Casino Resort as a Room Reservations Supervisor.
Overall, Nicolette Toshi has a diverse and extensive background in customer service, management, and hospitality.
Nicolette Toshi completed their Bachelor of Science degree in Business Administration, specializing in Business Management and Marketing, from the University of Nevada, Reno between 2001 and 2005. Alongside their degree, they obtained a certification as a Diversity Champion from MGM Resorts International, although the specific details about the certification's completion date are not provided.
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