Clarice Li is an accomplished Implementation & Project Manager at Capability Group Ltd., with a strong background in client success and customer support. Previously, Clarice served as a Client Success Manager at Benevity, managing enterprise and luxury clients across the APAC region, where responsibilities included consulting, issue resolution, and campaign management for corporate social responsibility initiatives. Prior experience includes roles at Datadog as a Customer Success Associate, and HubSpot as both a Senior and Customer Support Specialist. Clarice began the career in various customer-facing roles, starting as a Teaching Assistant at ELFA Preschool & Childcare and progressing through positions at Singapore Prison Service, Nanyang Technological University, and Shopee. Clarice holds a Bachelor's Degree in Sociology from Nanyang Technological University Singapore.
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