Aina Ramanantsoa is a ServiceNow Master Architect and Strategic Leader in Enterprise Service Management at Capgemini, where Aina has been working since 2018. Previously, Aina held multiple positions including ServiceNow Engagement Manager at LVMH and Harmonie Mutuelle, and provided training as a ServiceNow System Administration Trainer across various companies. Aina's extensive experience includes roles as an EasyVista Consultant and serving as a Project Manager for ITSM solutions. Aina currently contributes technical expertise as a Director Technical - Architecte ServiceNow at DIRISI while also being involved with the OECD and SGA du ministère des Armées.
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