Derek Valenti

Derek Valenti is a high-performing leader specializing in contact center operations and support. With extensive experience that spans roles such as Director of Contact Center Operations at SoClean Inc. and Assistant Vice President at Workers' Credit Union, they possess in-depth knowledge of workforce management technology, budgeting, and project management. Derek has demonstrated strong problem-solving abilities and effective leadership skills throughout their career, which includes significant contributions at companies like Fidelity Investments and Noom Inc. They earned a Technical Degree in Machine Tool Technology - Computer Programming from NH Community Technical College.