Fabio Pirozzi is a ServiceNow Consultant at Capgemini since January 2025, leveraging extensive experience from previous roles, including as a BackOffice and ServiceNow Consultant for MSC Cruises IT Service Desk at NEXSOFT S.p.A. from July 2020 to December 2024. In this capacity, responsibilities included monitoring internal communications, managing ServiceNow instances, developing mobile applications, and overseeing incident integration. Prior experience also encompasses IT helpdesk roles at N.A.G. New Arpanet Group Sas, focusing on hardware and software assistance, and initial IT development experience at CNR-SPIN Napoli and Nexsoft Spa. Education culminated in a diploma in Computer Science from IISS Guglielmo Marconi.
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