Fatima Mesud Zaidi

Fatima Mesud Zaidi is an experienced professional currently serving as a Product Engagement Manager at Capgemini since August 2018, where responsibilities include leading a team of 15 in the development of mobile app products and enhancing Agile maturity. Notable initiatives include spearheading the ‘Artificial Intelligence Drive Through’ project to improve restaurant operations and customer experience. Prior to this role, Fatima was a Business Analyst (Consultant), managing multiple workstreams for a global foodservice retailer across 36,000 restaurants. Previous experience includes a Product Development Consultant position at Jellyvision, where market strategies were identified for the employee benefits tool ALEX, and a Management Associate role at Sapphire Textile Mills, enhancing client relations and inventory efficiency. Fatima’s academic background includes an MS in Integrated Marketing Communications from Northwestern University and an MBA from Lahore School of Economics.