Jacob Gerstenblitt is a Senior Service Management Consultant at Capgemini, where they lead change and release management initiatives. With extensive experience in IT Service Management, Jacob has managed teams at Managed Service Providers (MSP) and served as a scrum master for Adobe Experience Manager and Hybris enhancements. They have held various roles, including Service Delivery Manager at Bounteous and Analyst at TMT Finance. Jacob earned a Bachelor of Science in Business Administration and a Master of International Business from the University of Florida.
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