Latoshia Sims

Latoshia Sims is an IT Service Management and Cybersecurity professional with over 17 years of experience. Currently, Latoshia serves as a Senior Service Management Consultant at Capgemini, where responsibilities include designing ITSM processes and aligning them with organizational goals. Latoshia is also the Founder of Write Direction Resume Services, overseeing operations and developing processes to produce high-quality client resumes. Previous roles include senior positions at companies such as DXC Technology, Verizon Telematics, and Global Payments, where Latoshia focused on ITIL, ServiceNow, and cybersecurity initiatives. Latoshia holds an MBA in Technology Management and a Bachelor of Science in Information Technology from Herzing University.