Leonora Berisha

Leonora Berisha is a seasoned professional with extensive experience in business analysis and project management within the digital marketing and customer experience sectors. Currently serving as a Lead Business Analyst at Capgemini, responsibilities include acting as a Proxy Product Owner, Requirements Engineer, and Agile Coach, with a focus on Digital Customer Experience. Previous roles include Senior Business Analyst at MenteeVation, where oversight of mentoring programs and budgeting were key tasks, and a range of positions at Beiersdorf, including in Global IT Sales Applications and Data Driven Marketing, where contributions involved report creation and program development. Educational qualifications include a Master of Science in Business Consulting & Digital Management from FOM Hochschule and a Bachelor of Applied Science in Wirtschaftsinformatik from Universität Hamburg, complemented by UX Design training from TechLabs.