Márcia Silva is a Senior Service Delivery Manager at Capgemini, bringing over 20 years of experience in project delivery within the retail industry, focusing on merchandise operations management, supply chain, and store operations. They have worked across various areas of retail, including grocery, fashion, electronics, and sports, and have participated in international projects in multiple countries. Previously, they held positions such as Business Analyst, Project Manager, and Stream Lead at Wipro, contributing to diverse projects involving Oracle Retail solutions. Márcia is currently pursuing a degree in Management Information Systems at Universidade Portucalense.
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