Pallav Ray is a seasoned management consultant and currently serves as the Generative AI & Google AI CoE Lead at Capgemini, specializing in sales and service enablement as well as customer experience and operations. They have previously held positions at PwC, Deloitte Consulting, and Winklevoss Consultants, focusing on transforming client operating models to enhance customer experiences. Pallav's diverse experience spans across the Americas, Europe, and Asia, leveraging platforms such as Salesforce and various cloud services to optimize workflows and control customer acquisition costs. They obtained an M.B.A. from Carnegie Mellon University and completed a Global Business Capstone at Wissenschaftliche Hochschule für Unternehmensführung. Currently, Pallav is pursuing a Bachelor of Science in Mathematics at the University of Delhi.
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