Sarah Mills is an innovative ServiceNow Solutions Architect and Principal Service Management Consultant at Capgemini, with a strong passion for process improvement and cost reduction. With over eight years of experience in contract and freelance web, graphic, and database development, Sarah has provided solutions to various clients, specializing in data analytics and system integrations. Previously, they held roles such as ServiceNow Solutions Engineer at Amazon and Program and Project Manager at Impact Resource Group, where they led multiple projects focusing on ITSM Service Applications. Sarah holds an Associate in Applied Science Degree in Advanced Web Technologies and has earned various programming and system administration certifications.
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