Sarfaraz Bharde is a seasoned IT Infrastructure and Service Management professional with 19 years of experience, currently serving as a Delivery Assurance Manager at Capgemini. Previously, Sarfaraz held various key roles, including Senior Service Delivery Manager at Atos, where they managed service delivery for a global insurance client and led significant projects involving large teams. Sarfaraz began their career as a Technical Support Executive at Sutherland and has since developed a comprehensive skill set across service management processes. They hold a Bachelor's degree in Computer Science and further enhanced their expertise with an Executive Development Program in Service Delivery Management from ESCP Business School.
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