Vinay Patel

Vinay Patel is a Digital Transformation and Customer Experience Leader currently serving as a Sr. Director and Digital Contact Center Transformation Leader at Capgemini Financial Services. In previous roles, they held significant positions at BearingPoint, Booz Allen Hamilton, Morgan Stanley, ADP, LoyaltyOne, and UnitedHealth Group, where they drove strategic initiatives in customer experience and operational efficiency. Vinay's educational background includes a Master’s Degree in Information Systems from the New Jersey Institute of Technology, a Bachelor's Degree in Information Systems from Rutgers University - Newark, and an Executive MBA from Virginia Polytechnic Institute and State University.