Vivek Jain is an experienced professional in service operations and application support management, currently serving as a Service Operations Manager at Capgemini since October 2022. Prior to this role, Vivek held the position of Application Support Manager at Michelin from August 2021 to July 2022 and served as a Service Operations Manager at Wall Street English from September 2017 to May 2021. Vivek's career began as a Software Engineer at IBM India Private Limited from May 2004 to March 2006. Additionally, Vivek worked in various capacities, including Application Support Manager, Associate Consultant, Team Lead, and Consultant at Polaris Consulting & Services Ltd from September 2014 to September 2017. Educational qualifications include a PGPM-Flex (MBA) in General Management and Strategy from Great Lakes Institute of Management (2012-2014), a Bachelor's Degree in Computer Science from Meerut Institute of Engineering and Technology (1997-2001), and a FPGDST in Software Technology from National Center for Software Technology (2003-2004).
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