Capita
Kailash Jalan is the Global Head of Performance & Development at Capita, a position held since November 2006, where responsibilities include talent and leadership development, change management, and managing complex learning projects in a global environment. Previously, Kailash served as DGM - L&D, OD and Corporate Communications, focusing on outcome-based learning strategies, high-impact leadership programs, and managing talent processes. Prior experience includes a role as Senior Specialist in Technical Services at Prudential UK, specializing in knowledge management and process migration. Educational qualifications include an ODCP in Organizational Development from Tata Institute of Social Sciences, a Master of Arts in Industrial and Organizational Psychology from Indira Gandhi National Open University, and an MBA in Human Resources Development from Manipal Institute of Management.
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Capita
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Capita is a transformation and digital services business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens.