Katie Elmore

Head Of Contact Centre Service Delivery

Katie Elmore currently serves as the Head of Contact Centre Service Delivery at Capita since September 2023. Prior experience includes roles at Sciensus from August 2021 to September 2023, where Katie held positions as Head of Clinical Logistics Business Optimisation and Clinical Logistics Operational Support Lead. From September 2016 to February 2021, Katie worked at Westgate Global as Operations Manager. Earlier career highlights include serving as Client Services Manager at Pinnacle Alliance from January 2015 to September 2016 and various roles at Phones 4u between April 2008 and September 2014, including Engagement Manager, Telesales Operations Manager, and Communications Manager.

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