Mark Holroyd

Mark Holroyd is an experienced professional in project and operations management, currently serving as the Head of Portfolio at Capita since August 2012. In this role, Mark oversees a portfolio of projects and programs aimed at implementing business and technology changes for various clients. Mark provides leadership to the portfolio team and is actively engaged in project delivery while ensuring project and program assurance for the Head of PMO. Prior to Capita, Mark held key positions including Operations & Transitions Director at full circle, Operations Director at Stream Global Services, Site Director at The Phone House, Call Centre Manager at Carphone Warehouse, and Customer Service Manager at Norwich Union, showcasing a robust background in operational leadership and customer service management.