Nikki Powell

Nikki Powell possesses a diverse background in customer service and operations, holding significant roles in various organizations. Currently serving as the Director of Public Service Customer Contact at Capita Public Service, Nikki has previously held interim positions such as the UK Chief Operations Director at Careium and the Director of Contact Centre at UK Flooring Direct. Furthermore, experience includes roles as the Director of Patient Services and Experience at Sciensus and the Director of Customer Experience at Pendragon PLC, showcasing a strong commitment to enhancing customer experience across multiple sectors.