Paul Capel

Paul Capel is a Managing Partner of Consulting at Capita Pension Solutions, where they lead a transformation program to enhance service delivery across multiple service lines. Previously, they served as Head of Pensions Management at Capita Employee Benefits, overseeing outsourced administration for over 1.2 million scheme members and managing a team of 400 staff. As Client Services Director at Capita Pensions, they provided outsourced administration for 450 clients with a combined membership exceeding 1.8 million. With extensive experience in client service operations, Paul is dedicated to delivering compliant and efficient solutions in the pension sector.