Shawn Malcolm has extensive experience in data products, business intelligence, and management within the Capita organization since 2010. Currently serving as Head of Data Products & Propositions and previously holding the roles of Head of Performance Business Intelligence, MI Manager, and Head of Demand Management, Shawn has demonstrated expertise in implementing strategies for commercial clients and developing service product lines. Prior experience includes managing clinical resources and incident reporting at Capita Health & Wellbeing and Ramesys. Shawn Malcolm holds a Level 7 Master's degree in Organizational Leadership from Imperial College London and a Level 5 qualification in the same field from the University of Nottingham.
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