Yuen Lam is currently a Lead Business Analyst Manager at Capita, where they focus on driving change and IT initiatives. They previously held the position of Senior Consultant within the same company from 2017 to 2019. Prior to this, Yuen worked at Birmingham City Council as a Senior Service Delivery Manager from 2014 to 2015, managing various teams and programmes to enhance service delivery and ensure compliance. Yuen's extensive experience encompasses programme management, system migration, and change strategy implementation across multiple sectors.
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