Saravana Perumal has extensive experience in service and delivery management within the IT and telecom sectors, currently serving as the Business Head and National Head of Service & Delivery at Capital Business Systems Private Limited since October 2021. Prior roles include Senior Manager at Inspirisys Solutions Limited, overseeing warranty management support for various IT products and managing telecom operations. Saravana has held multiple managerial positions at HCL Services Ltd and HCL Infosystems Ltd, focusing on operational management, customer satisfaction, and revenue growth across various regions in India. Saravana holds an MBA in Operations Management from the United Business Institute and a diploma in Electrical & Electronics from Central Polytechnic.
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