Capital Group
Carl Marshall has over 16 years of experience in client services and leadership roles. Currently serving as Client Services Team Manager at American Funds since September 2007, Carl Marshall manages a cross-functional team focused on retirement, investment, and college savings products, while also overseeing change initiatives related to quality management and software updates. Previously, Carl Marshall held the role of Client Service Specialist, where evaluation and user testing of new software was conducted, along with coaching peers in complex customer issue resolution. Prior to American Funds, Carl Marshall was the Director of Youth Ministry at Virginia Beach United Methodist Church, where leadership over youth groups, budget administration, and fundraising for relief efforts were key responsibilities. Carl Marshall holds a Master’s degree from Regent University and a Bachelor’s degree from Salisbury University.
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Capital Group
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Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. Today, Capital Group manages more than $1.7 trillion in equity and fixed income assets for millions of individual and institutional investors.