Capital Group
Cory Contreras has extensive experience in business analysis and workforce operations, currently serving as a Business Analyst at Capital Group since January 2019. In this role, Cory drives business requirements, performs impact assessments, and leads projects with a focus on change management and implementation, ensuring alignment with business operations. Previously, at Nationwide from July 2013 to January 2019, Cory worked as a Workforce Management Capacity Management Analyst, analyzing contact center trends and serving as a key point of contact for senior management. Cory also held a role in workforce management intraday, providing support for a large workforce while maintaining efficiency. Cory earned a Bachelor of Arts in Criminology from St. Mary's University in May 2010.
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Capital Group
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Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. Today, Capital Group manages more than $1.7 trillion in equity and fixed income assets for millions of individual and institutional investors.