The Operations and Management team at Capital Letters is responsible for overseeing the organization’s daily functions, ensuring efficient coordination of resources and personnel. They work collaboratively to manage housing initiatives that support low-income families, drive income generation through effective tenancy sustainment strategies, and maintain strong relationships with local authorities and partners. By streamlining operations and enhancing service delivery, the team plays a crucial role in the organization's mission to provide accessible, affordable housing solutions and reduce homelessness in London.