Dashawn Smith

Dashawn Smith has accumulated extensive experience in sales management and customer service within the retail and financial sectors. From August 2013 to October 2017, Dashawn served as a Sales Manager at Sunglass Hut, leading a team in a high-volume store and providing exceptional customer service through optical education and styling advice. More recently, at Capital One from July 2024 to July 2023, Dashawn held multiple roles, including Cyber Program Manager and Senior Frontline Specialist, managing customer concerns and fraud prevention while facilitating efficient issue resolution. Dashawn's educational background includes a Bachelor's degree in Latin American & Caribbean Culture and a Certificate in Social Media and E-Marketing from Florida International University, both with a 3.8 GPA, and current enrollment in a Master of Business Administration in Marketing/Marketing Management at Southern New Hampshire University.