Dawn Oliveri

Dawn Oliveri currently serves as a Customer Protection Senior Coordinator at Capital One since September 2019 and has extensive experience as an award-winning author since October 2000, writing and promoting novels, short stories, and various promotional materials. Prior roles include being a Diversion Specialist at A.C.T.S. from October 2018 to June 2019, supporting homeless clients, and a Claims/Tier 2 Customer Service Representative at General Dynamics Information Technology from March 2015 to October 2018, where Dawn achieved high customer satisfaction ratings. Dawn's background also includes positions as a Bookseller at Barnes & Noble, Cashier at Kroger, Marketing Coordinator at Plan America, and Production Coordinator at Richmond Magazine. Academically, Dawn holds a Bachelor of Non-Traditional Studies, cum laude, in Film/Cinema/Video Studies from Virginia Commonwealth University and is currently pursuing further education at J Sargeant Reynolds Community College.