Jeff Stone is a forward-thinking product and technology executive with over 15 years of experience in optimizing operational efficiency and driving organizational transformation. Currently serving as the Vice President of Contact Center Products at Discover Financial Services, Jeff defines strategic visions that have generated significant annual value while enhancing customer experience. Previously, Jeff held roles including Principal Design and Development Engineer at Zebra Technologies, where they led innovative projects in IoT architecture, and had various engineering leadership positions at Discover Financial Services, focusing on digital customer service and modernizing technology infrastructures. Jeff holds a Bachelor’s degree in Applied Computer Science and a Bachelor of Science in Computer Science from Northern Illinois University.
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