Marc Levesque is a Senior Director of Product Management at Capital One, focusing on improving customer experience through strategic thinking and operational problem solving. Previously, they served as the Voice of the Customer Lead for Google Cloud, where they led initiatives to enhance enterprise customer experiences. Marc has a rich academic background, having completed a Master’s Degree in Political Science at the University of Michigan, and previously worked at McKinsey & Company as a Customer Experience expert. Their early career included roles in the Royal Canadian Navy, where they held various leadership positions, including Navigating Officer.
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