Melody Chen is a data-driven Product Manager currently serving as the Principal Product Owner at Capital One, where they focus on the Discover Card Account Center. Melody has extensive experience launching products and features across financial services, regulatory, and e-commerce sectors, driving customer engagement and aligning solutions with business goals. Prior roles include Product Manager at Rakuten and FINRA, where they developed tools to enhance workflow and reporting. Melody's educational background includes pursuing a Bachelor of Science in Industrial Engineering at the Georgia Institute of Technology.
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