Stacy Edell

Stacy Edell has over 29 years of experience in operational management and fraud prevention. Currently, Stacy serves as a Principal Extended Operations Manager at Capital One, having been with the company since January 2006, and is responsible for managing relationships with two third-party suppliers in the credit card fraud department. Previous roles at Capital One include Sr. Unit Manager, overseeing five Front Line Managers and 125 indirect reports, and Unit Manager, managing a team of 15-25 Front Line Collections and Fraud agents. Prior to Capital One, Stacy worked at Verizon from August 1994 to November 2005 in various roles including Operator, Trainer, and Supervisor within the 411 office, focusing on staffing and escalated call management.