Surinder Singh is an experienced professional with over 25 years in process management, project management, and business analysis. Currently serving as a Process Manager at Capital One Bank since October 2006, Surinder specializes in process optimization, automation, and compliance management, leveraging Lean Six Sigma and Agile methodologies to enhance operational efficiency. Prior roles include Project Manager/Business Analyst and Product Owner/Business Analyst, focusing on strategic process re-engineering and business-technology alignment. Earlier experience at Independence Community Bank as Item Processing Manager involved leading a team to achieve significant cost savings and efficiency gains. Surinder holds an MBA in Management from LIU Brooklyn and a B.S. in Psychology with a Minor in Finance from the City University of New York-College of Staten Island.
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