Megan Szeto

Megan Szeto is a seasoned professional with substantial experience in training and customer care within the pharmaceutical industry. Currently serving as a Senior Technical Trainer at Capital Rx since February 2021, Megan manages the entire training lifecycle, develops engaging training materials, and conducts both virtual and in-person training sessions. Previous roles at Capital Rx include Customer Care Training Supervisor and Care Advocate, where responsibilities involved guiding training programs, improving training modules, and facilitating patient access to financial assistance. Prior to Capital Rx, Megan worked as a Pharmacy Experience Associate II at Capsule and a Certified Pharmacy Technician at CVS Health, where expertise in patient care and pharmacy operations was honed. Megan holds an Associate of Science in Paralegal Studies from Penn Foster Group.