Dylan Brits is a Client Experience Designer at Capitec Bank, focusing on enhancing experiences for over 21 million clients across various touchpoints including branch, app, and website. Prior experience includes roles as a User Experience Analyst, UX Lead, and Digital Innovation Analyst at 2U, where Dylan led UX functions, optimized conversion funnels, and implemented design thinking methodologies. Previous positions also encompass leadership in user experience at GetSmarter, front-end development and UI design at Achievement Awards Group, and roles in web development and graphic design at FocusOnline and CellSmart Technologies. Dylan holds a Diploma in Multimedia Design and Production from City Varsity and has a background in accounts administration.
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