Lesedi Mazibuko has over nine years of experience at Capitec Bank, currently serving as a Service Consultant since November 2014. Responsibilities include delivering exceptional client service, ensuring transparency and accuracy, and guiding clients through their inquiries. Additionally, Lesedi has experience in sales through cross-selling and recommending suitable products. Previously held the position of Work-place Banking Consultant, focusing on brand promotion and customer relationship management through presentations and stakeholder engagement. Earlier experience as a Customer Service Consultant involved greeting clients and managing product offerings to meet service level agreements. Lesedi holds a Higher Certification in Banking and a Certificate in Operations in Banking from Cornerstone.
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